| Message-ID: <20221204151424.GA958194@telecomdigest.us>
Date: Sun, 4 Dec 2022 15:14:24 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: FTC Takes Action Against Frontier for Lying about Internet Speeds and
Ripping Off Customers Who Paid High-Speed Prices for Slow Service
Under an Order with the FTC, California, Frontier Must Back up Speed
Claims, Allow Customers to Drop Service without Penalty
The Federal Trade Commission has moved to stop internet service
provider Frontier Communications from lying to consumers and charging
them for high-speed internet speeds it fails to deliver. Under a
proposed order with the FTC and two California law enforcement
agencies, Frontier will be prohibited from tricking consumers about
its slow internet service and required to support its speed
claims. Frontier must also provide current customers with free and
easy cancellations when it fails to deliver the promised speeds.
“Frontier lied about its speeds and ripped off customers by charging
high-speed prices for slow service,” said Samuel Levine, Director of
the FTC’s Bureau of Consumer Protection. “Today’s proposed order
requires Frontier to back up its high-speed claims. It also arms
customers lured in by Frontier’s lies with free, easy options for
dropping their slow service.”
https://www.ftc.gov/news-events/news/press-releases/2022/05/ftc-takes-action-against-frontier-lying-about-internet-speeds-ripping-customers-who-paid-high-speed
|
Message-ID: <20221204152317.GA958230@telecomdigest.us>
Date: Sun, 4 Dec 2022 15:23:17 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: Frontier lied about Internet speeds and “ripped off
customers,” FTC says
Settlement requires accurate speed claims and payment of nearly $9
million.
By Jon Brodkin
The Federal Trade Commission today said it “has moved to stop Internet
service provider Frontier Communications from lying to consumers and
charging them for high-speed Internet speeds it fails to deliver.”
Frontier was sued by the FTC in May 2021, and on Thursday, it agreed
to a settlement with the FTC and district attorneys in Los Angeles
County and Riverside County who represented the people of
California. Frontier must pay $8.5 million to California “for
investigation and litigation costs” and another $250,000 that will be
distributed to Frontier customers who were harmed by Frontier’s
alleged actions.
https://arstechnica.com/tech-policy/2022/05/frontier-lied-about-internet-speeds-and-ripped-off-customers-ftc-says/
| Moderator's Note |
|---|
|
The first two stories of today’s digest are from May of this year.
FROM )(*^*&^% MAY!
This is how badly compromised the online search engines are! I
can’t get any current news about any of the Baby Bells, the
new competitors, or companies like Frontier without spending
four or five hours PER DAY digging through cesspools of corporate ooze
and mudholes of media happy talk! |
| - Bill Horne |
|---|
|
| Message-ID: <20221204191814.GA959837@telecomdigest.us>
Date: Sun, 4 Dec 2022 19:18:14 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: OH: ‘An inconvenience’: Montgomery Co. residents experience
Verizon service issues
By: Katie Shatsby
MONTGOMERY COUNTY, Ohio (WDTN) — Many Verizon customers in Montgomery
County reported having spotty or complete loss of service for days.
2 NEWS received multiple emails and calls from viewers in Englewood,
Union, Brookville and Clayton reporting issues with their Verizon
service. Many said they could not make calls or send text messages for
two days.
https://www.wdtn.com/news/local-news/an-inconvenience-montgomery-co-residents-experience-verizon-service-issues/
|
| Message-ID: <4088e040-6c5f-3099-f4d6-a84bff44cab8@billhorne.com>
Date: 4 Dec 2022 17:31:50 -0500
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: Opinion: Am I the Only One Who Sees a Problem?
As most of my readers know, I’ve been dissatisfied with Verizon Mobile,
and the way it has demanded that those like my wife, who had “4G” phones
which were not “4G” enough to suit their taste, buy new cell phones to
enable her to keep paying exorbitant amounts of money to Verizon Mobile
so she can “enjoy” the “benefits” of something called “volte” - whatever
they might be.
If we pay them for “new” 4G phones, we are told, we’ll all get to march
forward in sheeplike fashion to keep up the laughably high salaries of
Verizon Mobile executives and the ridiculously low "standard" of service
which allowed the cellular network in Boston to be unavailable for hours
after the Boston Marathon bombing a few years ago.
Verizon Mobile, I think, is harboring a grudge about the way AT&T
outmanuevered them for the lucrative deals that paid AT&T to put several
dozen bandages on the side of the cellular network, theoretically
allowing for cellphones to serve as a slightly-more-reliable
alternative to the traditional copper-wire infrastructure which
provided a standard of reliability that the rest of the world envied.
They’re taking their umbrage out on their users.
“Truth,” I’ve heard it said, “is the first casualty of war,” and we are
in a war between corporate greed and the capabilities, survivability,
and usability of the public services which common men and women depend
on every day. The obvious sloppiness has been mirrored in the blatant
disregard for any perceptable standard of honesty, fair dealing, or
value, and in the complete ignorance of any kind of “public service.”
Verizon Mobile doesn’t seem to care about anything but ever-increasing
profits, at the expense of the public that such companies are supposed
to serve.
Bill Horne, Moderator
--
(Please remove QRM to reply to the poster directly)
|
